InPost | Help Centre

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We're here to help

Our most common FAQs are below but if you don't find the information you are looking for, please contact us and we'll be happy to help.

Retailer solutions

How many lockers are in the InPost network?
Where are InPost Lockers usually?
When can my customers access InPost Lockers?
What are the size and weight limits of lockers?
Are lockers secure?
How do I integrate your services?
Can I get help with my integration?

Want to track a parcel?

If you need to track a specific parcel, click here.

Need help and support?

For any issues, just contact us here and we'll be able to help