• Overview

      Delivery and Returns that work around life

    • Instant Returns

      The 10 second label-free returns option

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      24/7 delivery on your customers' terms

    Time to rewrite returns?

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    With 86% of shoppers saying that a poor returns experience puts them off shopping with a retailer again, what does it take to get returns right?

    Read the report
    • Overview

      Locker hosting: the gateway to more footfall and increased revenues

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    Lockers at Lidl stores

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    Learn how Lidl increased traffic to their stores and enhanced their customer experience

    Read the case study
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Some of our services are currently disrupted  —  Read More

We've removed labels with Instant Returns

Offer your customers a 10 second drop-off experience with Instant Returns

Get in touch
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“Love shopping online, hate doing returns”

is an all too familiar phrase we hear from consumers. InPost wants to change the narrative. So we’re starting with Instant Returns.

Returns. Rewritten.

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As simple as scan and drop

With no label printing at home or at the locker, your customers can return in seconds and still avoid the usual queues, inconsistent opening times and unnecessary interaction. This means less stress and wasted time for them and happier, more loyal customers for you

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66%

of consumers aged 18-34 would rather use a code on their phone than a physical label
Read more insights like this in our Returns. Unpacked. Report:
Read Here

How do we do it?

Your customer enters their details on a returns portal and generates a QR code's icon

Your customer enters their details on a returns portal and generates a QR code

They go to our locker, scan the code and put the parcel inside's icon

They go to our locker, scan the code and put the parcel inside

We collect their parcel from the locker and apply the label's icon

We collect their parcel from the locker and apply the label

We're re-writing returns for:

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Schuh.svg
Superdry.svg
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Get Started

Please submit the form below if you are a retailer looking to integrate Instant Returns

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