InPost, a leading out-of-home and eCommerce delivery company, today announces that it has partnered with Westfield London and Westfield Stratford City, to bring InPost Lockers to both shopping centres.
 
The shopping centres are two of the largest in the UK, adding to InPost’s network of over 1,000 locker locations in the capital, setting the standard for easier and more environmentally friendly parcel options.
 
The lockers are located both internally and externally at the two Westfield sites - which together have a combined annual footfall of over 75 million - and will allow local residents, employees and shoppers alike to access the safe and secure lockers, available 24/7 for parcel collection and drop-off.

This deal follows recent partnerships with the likes of London’s transport network TfL and supermarket giant Tesco earlier in the year, and will further support InPost’s ambition to reduce emissions and the number of last mile deliveries using London’s streets.
Alyson Hodkinson, General Manager at Unibail-Rodamco-Westfield, said: “We’re delighted to welcome the InPost locker service to Westfield Stratford City and Westfield London, offering visitors and employees a convenient way to send and collect parcels, contact-free. Most importantly, the lockers offer a sustainable solution to our customers as they provide the opportunity to save a significant amount of carbon emissions per year. 
“Working with partners such as InPost aligns with our ambitions to reduce our carbon emissions by -50% by 2030, and is another step we are taking to encourage responsible consumption and a circular economy. We continue to work toward a greener future and look forward to welcoming and working with more like-minded retailers and brands to drive sustainability across our centres.”
Jason Tavaria, CEO of InPost UK, added: “We’re very proud to have teamed up with Westfield to provide the thousands of people that visit both the Stratford City and London sites everyday the most convenient way to collect parcels and make returns. With Christmas just around the corner, we’re keen to make the shopping experience as stress-free as possible, and our quick and easy to use lockers will certainly help with that.” 

InPost is now partnered with over 100 retailers including the likes of Missguided, Oh Polly, New Look and Schuh, meaning the Westfield lockers sites will serve the customers of a whole host of brands. 


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InPost partners with Westfield to bring parcel lockers to its two major London shopping centres 

InPost, the leading out-of-home and eCommerce delivery company, has today announced the launch of a new charity campaign — Secret Senda — in partnership with homelessness charity Shelter. 

The UK-wide initiative, which runs from today until 31st December, ensures that members of the public can use any one of InPost’s 2,500 lockers across the UK, to send charitable donations to Shelter for free. 

It coincides with consumer research commissioned by InPost which reveals that the average person is sitting on £400 worth of unwanted items. But despite this, nearly one in five (19%) people will throw away unwanted but valuable items, rather than donating them to charity – with the key excuse for doing so being ‘a lack of time’.

According to Shelter, a household becomes homeless in England every four minutes, and last Christmas alone there were 120,000 children without a home and in temporary accommodation. 

Today’s partnership provides consumers with an easy and convenient way to donate, in a bid to support all those whose lives have been impacted by the loss of their home. InPost lockers are accessible 24/7 and positioned at locations such as train stations, petrol forecourts and supermarkets including Tesco, Morrisons and Lidl.

To use the service, consumers must ensure their donated items are well packaged and visit the InPost website to download a mobile QR code. This code will unlock their chosen locker, and ensure the package is safely secured ready for collection and delivery to Shelter.

Jason Tavaria, C.E.O of InPost commented, “We are extremely proud to partner with Shelter to launch the Secret Senda campaign this Christmas. We know that consumers want to do the right thing and support charities but sometimes struggle with the logistics of dropping off their items. Our partnership will help to remove this barrier by opening up our locker network for hassle-free donations, 24/7, while also helping to keep Shelter’s charity shops stocked over the coming winter month.”

Andy Harris, director of fundraising from Shelter has commented: “We’re in the grips of a housing emergency, millions of people don’t have a safe and secure home. Too many have faced a difficult year in cold, damps flats, in unsuitable and unsafe temporary accommodation, or even on the streets. As growing numbers of people need our support, we need yours. Good quality clothes, bags, shoes, accessories and homeware are all really welcome and we’d like to thank people in advance for every donation.” 


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InPost partners with homelessness charity Shelter to offer free deliveries for donations this festive season

 InPost, the leading out-of-home and eCommerce delivery company, has today announced a new partnership with global marketplace eBay. The partnership signals InPost’s continued expansion in the UK, and marks its commitment to providing flexible solutions for a growing C2C e-commerce market.
 
eBay marketplace sellers will now have access to InPost’s 2,500 parcel lockers for the first time, enabling them to drop off parcels at lockers for onward delivery to buyers’ homes. The partnership expands the delivery options available to sellers at a time when many may be looking to capitalise on the increased appetite from consumers to complete their holiday shopping early due to supply chain shortages.

InPost Lockers offer a hassle-free solution, saving sellers’ time by avoiding long queues in physical stores. All sellers have to do is scan their bar code and drop the parcel off - with the whole process taking a matter of seconds.

Available 24/7, and positioned at convenient locations such as, train stations, petrol forecourts, and supermarkets including Tesco, Morrisons and Lidl, lockers ensure maximum flexibility, catering towards the growing number of casual and ‘side hustle’ sellers that require postal solutions that work around their day jobs and everyday routines. 250 InPost Lockers across the UK will be co-branded with eBay, to celebrate the partnership.

This is an important benefit given that eBay has seen significant growth in casual or “C2C” sellers as a result of the pandemic, in particular the rise of the ‘recommerce’ market. Research published by eBay in March 2021 highlighted that two thirds (67%) of UK sellers started to sell pre-owned goods during the pandemic to earn extra cash. 
 
Jason Tavaria, CEO at InPost UK said: “We’re thrilled to have partnered with eBay to ensure that marketplace sellers have access to a convenient, flexible and time-saving delivery option that genuinely works in tandem with their normal routines. We see this as just the first step as InPost are continually delivering new and exciting products that companies like eBay can use to improve the lives of their buyers and sellers. 
 
“We know online marketplaces such as eBay offer an important revenue stream for many entrepreneurs and casual sellers - particularly in the run up to Christmas, and today’s partnership ensures that those sellers have access to quick and easy ways to get their products to buyers.”
 
Murray Lambell, GM of eBay UK,“At eBay, we’re committed to providing the right tools and levers to streamline the selling experience and to help our sellers make more money and boost sales. Our partnership with InPost ensures that sellers have greater choice in the delivery options available to them, presenting a convenient method of postage which can save both time and money – which is all the more crucial during this busy trading period.” 
 
 
The partnership with InPost will be accessible to marketplace sellers through eBay delivery, powered by Packlink.

InPost now has approximately 2,500 lockers in the UK - and aims to have the largest automated parcel machine networks in the UK, with ambitions for around 3,000 APMs by the end of 2021 and over 10,000 by 2024.


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InPost boosts convenient delivery options for marketplace sellers in new partnership with eBay 

Leading out-of-home and eCommerce delivery company  InPost has today announced a new partnership with Tesco Plc, the UK’s largest supermarket chain.

The deal will see InPost’s automated parcel machines (APMs) deployed across Tesco’s entire large-format store estate in the UK, potentially up to 500 sites, by the end of November. 

This new partnership adds InPost’s lockers to Tesco’s concession offering, increasing the range of services and facilities Tesco has to offer its customers at stores and further maximising the value of its commercial real estate. 

With Christmas fast approaching, the new parcel machines will bring extra convenience and much needed postal services to existing community hubs, providing shoppers with a fast, convenient and greener way to collect their online orders or send parcels. 

They will also be able to drop off returns in seconds thanks to InPost’s market-leading paperless Instant Returns service, whilst 24/7 accessibility provides a vital service to key and shift workers in the community.

Importantly, this partnership allows Tesco customers to ‘trip-twin’ and save time by combining these errands with their regular grocery shop, instead of waiting in for online deliveries at home or making a special journey to post goods or send returns to retailers. 

The deal continues InPost’s rapid growth in the UK, bringing the total number of InPost lockers in the country to approximately 2,500. InPost aims to have the largest automated parcel machine networks in the UK, with ambitions for around 3,000 APMs by the end of 2021 and over 10,000 by 2024.

Jason Tavaria, CEO at InPost UK, said: “We’re incredibly proud to provide Tesco shoppers across the country with the most convenient way to collect parcels and make returns. Very soon they’ll also be able to enjoy our enhanced service for posting items, making it even easier to skip the queues and send parcels using lockers. People are always looking for new ways to access essential amenities and convenient services that fit in around their busy lives, saving them time and effort. Our lockers do just that. And by reducing the number of deliveries needed, the new lockers will reduce local traffic, helping create more sustainable, greener communities.” 

In a clear sign of Tesco’s commitment to the new partnership, more than 200 lockers are already installed, with the supermarket chain opting to go straight to a national rollout of these, rather than a pilot scheme. 

Once the InPost APM network is fully operational across all of the planned Tesco locations, it has the potential to eliminate 250,000 last mile deliveries, reducing carbon emissions by up to 70% per parcel versus home delivery. This will help reduce congestion in local areas by reducing the number of deliveries needed, and create healthier and greener local communities. It also supports Tesco’s ambition to become a zero-carbon business by 2050. 


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InPost announces new UK partnership with Tesco

London, 1st September 2021: InPost, a leading out-of-home and eCommerce delivery company, has today announced its first commercial real estate partnership with The Derwent Group, as it continues its expansion in the UK.

The new partnership will see InPost Lockers installed at key locations across the The Derwent Group portfolio, including their shopping centre and major retail park sites in the North of England. 


The network of lockers will play an important role in bringing extra convenience to the sites as people start to step out again after months of coronavirus curbs — providing local communities visiting and working at the retail and business parks with a quick, convenient and greener way to collect, return and send parcels.

Prominent locations include White City Retail Park in Old Trafford and Liverpool Shopping Park. The new amenities will go some way towards greening the surrounding communities by taking vans off the road and, by extension, reducing local traffic congestion. Lockers will reduce last mile deliveries locally and have the potential to lower CO2 emissions by two thirds compared to home deliveries.


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InPost locks in first commercial real estate partnership with Derwent Group 

 InPost, the leading out-of-home and eCommerce delivery company, today announces the deployment of its 2,000th Automated Parcel Machine - or locker unit - in the UK, as it further revolutionises the UK eCommerce shopping experience. 

InPost has seen its locker coverage in the UK almost double over the last six months, with around 900 locker units installed so far in 2021, giving InPost approximately 140,000 individual locker compartments for consumers to collect and return their orders. 

With its accelerating network growth, the business is on track to soon install more locker locations in in London, Manchester and Birmingham than there are Post Offices.

InPost offers a quick and easy way to collect or return online shopping parcels, that is available 24/7. InPost’s lockers can also be used to post parcels, thereby catering to sellers using online marketplaces.

Lockers are positioned at convenient locations, such as train stations, supermarkets, and petrol forecourts, meaning users can go to an InPost locker as part of their daily routine. As a result, InPost offers consumers a flexible, convenient, environmentally friendly, and contactless delivery option, that helps them avoid unnecessary queues. 

InPost aims to have one of the largest automated parcel networks in the UK, with ambitions for over 10,000 locker units to be in operation by 2024.

As it looks to ramp up its presence in the UK, the business has also announced a trio of new hires to the UK executive team. Jonathan Sheard has joined InPost as Business Development Director, Mathew Munro as Product and Marketing Director and Richard Cooper as Logistics Director. 

Between them they bring a wealth of experience to the business, having previously worked with a number of high-profile technology businesses. 

Jonathan Sheard joins from Klarna, where he was part of Klarna's initial UK launch team as Director of Enterprise Sales for the UK, responsible for accelerating consumer acquisition and loyalty through their platform, primarily across the UK's largest retail brands. Mathew Munro joins after working as Chief Product Officer at New York based tech firm Conversocial, where he was tasked with overseeing their core product strategy and design, as well as customer support. Richard Cooper has held recent senior logistics positions at Capita, Vodafone and Amazon. 



This news follows a successful period of expansion for the UK business, which has also launched a string of new additions to its services and offer. These include the launch of Instant Returns, which helps shoppers return items in seconds without the need to print a label, and digital receipts to help marketplace senders or returners record their deliveries 

InPost has already partnered with leading retail brands including Missguided, Boohoo and JD Sports in the UK, along with landlords that include Lidl, Morrisons and TfL.

InPost was founded in Poland in 2006, where two thirds of online shoppers use lockers. In January 2021, it successfully completed its listing on Euronext Amsterdam, Europe’s largest technology IPO.  


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InPost acceleration continues in the UK as it hits 2000 lockers

InPost is partnering with Yellow Octopus Group to encourage consumers to recycle their clothing, donating it to charity or for other recycled uses.

The partnership means that consumers earn exclusive discount coupons for a range of retailers such as Missguided and Superdry for each donation made. Consumers simply register their old clothing via Yellow Octopus’s reGAIN app and drop off donations to any InPost locker in the UK completely free of charge.

Through the reGAIN programme, unwanted clothes are then distributed to charities, as well as across a network of textile recycling innovators, research initiatives, students’ projects and fashion designers to be renewed, upcycled or recycled into new sustainable products.

InPost’s own research shows that over half of those aged 18-34 (51%) say they are more concerned about the environmental impact of delivery and returns today than in the past. By partnering with Yellow Octopus, InPost hopes to build greener out-of-home collection and return options for circular fashion.

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InPost partners with Yellow Octopus Group to encourage clothing recycling and donations

InPost partners with Salford City Council to install new parcel lockers across the borough
InPost, a leading out-of-home and eCommerce delivery company, today announces a new partnership with Salford City Council, as it continues its expansion across the Greater Manchester region.

The partnership will see a rollout of 40 new lockers in publicly accessible locations across Salford, with the aim of installing 65 lockers in the local area by September 2021. The new network of smart lockers will provide the local community with a quick, easy, and more environmentally friendly way to collect and return online shopping and to send parcels, and will be situated in community hotspots within Salford City Council’s property portfolio – with locations including libraries, leisure centres, car parks and community centres.

The lockers will also support Salford City Council’s sustainability target of reaching carbon neutrality by 2038, by helping to reduce carbon emissions locally. Once the new InPost Locker network is fully operational, it will significantly reduce last mile deliveries and have the potential to save 910 tonnes in carbon emissions annually.[1] The lockers will be installed at zero cost to the Council, therefore providing a cost effective way to help with hitting its green goals.

The installation of the InPost Lockers will be timed fittingly with final lockdown measures lifting and help reinstate these locations as local community hubs in Salford. And as InPost’s lockers enable 24/7 contact-free online shopping  collections and returns, as well as an easy way to send parcels, they will provide more accessible options for key and shift  workers in the borough. The new InPost Lockers are set to be installed in July 2021 and will be available for use from August 2021.

All lockers will undergo frequent maintenance and cleaning, which includes cleaning the touch screen, the compartment doors and the sides of the lockers with an antiviral spray to ensure safe usage of the lockers at all times.

```[1]``` One parcel locker reduces emissions by up to 52 kg of CO2 per day, which amounts to 14 tonnes of carbon dioxide less in a year. = 14 tonnes x 65 Salford lockers = 910 tonnes. Note that only business working days were taken into account for the annual savings stated.

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InPost partners with Salford City Council to install new parcel lockers across the borough

New Instant Returns solution means shoppers can send items back simply using a QR code on their phone, without the need for any printed labels, making returns easier and speedier

Missguided is the first UK retailer to offer the new InPost service to its customers

InPost, a leading out-of-home and eCommerce delivery company, today launches a brand new QR code returns solution designed to simplify the process of returning items bought online by removing the need for customers to use or print labels, an industry first.

‘Instant Returns’ is being launched in response to calls from customers for retailers to make returns easier and to better fit around their lifestyles, something especially sought-after by younger and more tech-savvy shoppers.

This is the first returns service where there is no need to print a label at home or at the drop-off point. All shoppers have to do is scan their QR code at the locker and put the parcel inside. Removing labels means returns can be easier, faster and also greener, saving paper and preventing wastage of unused printed labels.

Leading fashion retailer Missguided, which has seen sales increase by 200% during the pandemic, is one of the first UK retailers to introduce the new service to its customers.

The recent boom in online shopping has driven a surge in demand for returns, yet they remain a difficult and inconvenient part of the online shopping journey – with 83% of people who shop online saying retailers should do more to make the returns process as easy and fuss-free as possible.

Research commissioned by InPost – based on a survey of over 2,000 online shoppers conducted by Opinium – reveals that many shoppers don’t have access to printers at home to print returns labels, including as many as 44% of digitally native Gen Z and millennials (18-34 year olds). In addition, two-thirds (66%) of this younger cohort would rather use a code that can be scanned on their phone than put a physical label on their parcel.

The impact of getting this right is important for retailers: Overall, the majority (86%) of online shoppers say that a poor returns experience will put them off shopping with a retailer again, and around half say there is too much paperwork and admin with most returns. An increasing number are also focused on the environmental impact of delivery and returns.

InPost’s new Instant Returns solution is available to use 24 hours a day, seven days a week. With the label replaced by a QR code scanned at the locker, it is completely self-service, giving online shoppers ultimate control, and takes as little as 10 seconds to complete.

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InPost launches first label-free returns service in partnership with Missguided

New lockers will look to generate almost 200 tonnes of carbon savings across the capital each year

InPost a leading Out-of-Home eCommerce delivery company today announces the next phase of its partnership with Transport for London (TfL) which will see the rollout of more than sixty new parcel lockers across the TfL network over the next three months. This follows a trial installation of the parcel lockers at six different locations. More than 25 new lockers have already been installed, with plans to double this by the end of the summer.

The new network of smart lockers will be fully deployed just as Covid-19 restrictions are expected to ease and the capital’s economy gradually reopens. Primarily situated within TfL’s car parks close by to Tube and Rail stations, they provide the local community and those using public transport a convenient, cleaner and greener way to collect and return parcels as part of their regular daily travel around the capital.

Once the InPost locker network is fully operational across all of the locations, it will reduce last mile deliveries and have the capacity to save 193 tonnes in carbon emissions annually, which is the equivalent of taking 48,000 car journeys off London’s roads a year.

These sizeable carbon savings will support City Hall’s ambitious aims for London to be a zero carbon city by 2030.

Current live locations include Newbury Park Tube station, Ickenham Tube station and Victoria Coach station.

The new InPost lockers are set to be operational across more than 60 commuter station car parks by June 2021 and will be available for use from July 2021.  Once operational, the lockers will enable contact-free, parcel collection and returns, 24/7. All lockers will undergo frequent maintenance and cleaning, which includes cleaning the touch screen, the compartment doors and the sides of the lockers with an anti-viral spray to ensure safe usage of the lockers at all times.

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InPost partner with Transport for London to deliver dozens of new parcel collection lockers across capital

People with unreturned goods have an average of £165 tied up in unwanted items

Around a fifth of people expect their spending to increase again once lockdown
restrictions lift

London,  10th February 2021: UK shoppers are sitting on a potential £2.4 billion of unreturned goods they have purchased online, as lockdown restrictions have made returning unwanted items significantly harder for them.

This is according to new research released today from InPost, the UK’s leading locker network, which finds that well over half (57%) of online shoppers say returning items bought online is time-consuming and a hassle given lockdown restrictions, and (45%) say retailers need to make returning goods easier in the current circumstances.

As a result, over half of those with items to return (51%) say they have accumulated more items to return over the course of the January lockdown than they would typically have.

The new data – based on a survey of over 2,000 UK adults conducted at the end of January by Opinium – finds that those who have unwanted purchases have an average of three items waiting to be returned, with a total approximate value of £165 per person.

Online shoppers also indicate that social distancing when undertaking returns remains a concern. Over half (54%) say they are concerned about coming into contact with other people at a Post Office, parcel drop-off shop or when in a store to return goods, and nearly two-thirds (62%) say retailers need to have a contact-free returns option.

In addition, almost two-thirds (65%) say they don’t want to spend time queuing at Post Offices or parcel drop-off shops to return items; in contrast 42% say that having a parcel drop-off point near their home would encourage them to make a return sooner than they would normally.

With just under half (46%) of people saying they are more cautious about spending whilst they are waiting for a refund on goods they’ve returned to a retailer, it’s clear that the quicker and easier retailers can make the returns process, the better for people’s pockets and for the economy.

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Lockdown Logjam: UK shoppers sitting on £2.4 billion of unreturned goods bought online

On 13 January 2021, InPost S.A. announced its intention to launch an offering and list on Euronext Amsterdam. Today, InPost S.A. has announced the listing price for its ordinary shares. The start of unconditional trading in the shares is expected to take place on Friday 29 January 2021.

Further information on today’s announcement is available at [www.inpost.eu/investors/listing-and-offering.](link)

Best wishes,

The InPost UK Team

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InPost S.A. has announced its intention to launch an offering and listing on Euronext Amsterdam

Leading online fast fashion retailer Missguided has today announced a UK ‘locker takeover’ in collaboration with locker delivery brand InPost. The collaboration will see 180 of InPost’s lockers around the UK fully branded with eye-catching Missguided visuals in the run up to Christmas and beyond.

The aim of the takeover is to raise awareness of this safe and contact-free delivery and returns option that’s available to Missguided customers. As well as 24/7 access and ultra-convenience, InPost’s lockers offer a low-risk way to collect and return goods over the busy peak period.

Missguided ramp up contact-free collection service with InPost locker takeover

Being ‘neighbourly’ hasn’t always been an active experience amongst many UK communities, but new research conducted amongst 2,000 UK consumers by parcel locker firm InPost, has uncovered a growing sense of care and community spirit during COVID-19. Overall, more than 2 in 5 (41 percent) of Brits agree that they now think about the impact that environmental issues have on their local community and not just globally. The same number (41 percent) agree that they care more about their local area and have embraced community spirit.

Key report findings

Brits behaviour:

- 43 percent agree that they’ve been going out of their way to make their community safer (for example by ensuring people are not exposed to coronavirus).
- 39 percent say that they’re now more invested in protecting their local community from environmental issues.
- Over half (54 percent) say they want to help their local community to be more sustainable (for example reduce pollution, reduce plastic waste).
- 47 percent agree that lockdown has increased awareness of vulnerabilities within their communities.
Regional trends:

- The ‘friendliest’ region is Wales – with over 50 percent of consumers saying that they’ve ‘gone out of their way to help neighbours and get to know them better’, followed by Greater London with 45 percent. The top city for this is Liverpool (48 percent).
- The Welsh have also embraced community spirit the most and now care more about their local community (44 percent), followed by Greater London (43 percent). Southampton secured the highest city score for this – 50 percent.
- Shopping locally during the pandemic featured highly for consumers in Northern Ireland (60 percent) and Scotland (57 percent) – interestingly, both of these cities came top for supporting independent businesses during the pandemic also (57 and 55 percent respectively). Cities seeing the shop local more trend the most were Edinburgh (63 percent) and Plymouth (61 percent).
- The city most supportive of independent businesses during the pandemic was Plymouth – with 62 percent of respondents supporting them more. At the other end of the scale, just 38 percent of consumers in Brighton have been supporting these businesses more.
- Brits in the South East regions say that they’ve been going out of their way to make their community safer (e.g. by ensuring people are not exposed to coronavirus) the most – 46.38 percent, closely followed by those living in the East Midlands (46.21 percent).

Going forwards:

- 60 percent of Brits intend to keep shopping locally.
- 58 percent of Brits plan to keep supporting independent businesses in future.

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New research shows over 2 in 5 Brits now care more about their local community

InPost UK, has today announced a deal to provide its 24/7 self-serve parcel locker service to leading online fashion retailer Missguided.  As online shopping continues to gather pace, Missguided was keen to offer buyers a convenient contact-free delivery and returns option. The lockers are outdoors, available 24/7 enabling Missguided’s customers to collect or drop returns when they feel safe, and the InPost Lockers are self-serve so there is no interaction with another person. Parcels are delivered first time to lockers which reduces the failed delivery rate. This helps Missguided to lower the strain on its customer service teams and henceforth has a positive financial impact. The InPost delivery service is available immediately, with returns available in the coming days.

Lockers can be found at local railway stations, high streets, petrol station forecourts and supermarket which means customers are able to include contact-free parcel collection or drop off on the go, or whilst doing their food shopping.

Online fashion retailer Missguided turns to InPost parcel lockers to offer customers more convenient 24/7, contact-free delivery

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has revealed. Despite being vocal supporters of environmental sustainability, millennials received an average of seven online deliveries a week during the lockdown, according to research carried out by Censuswide for Europe’s leading 24/7 parcel locker firm InPost. In contrast, people aged 55 and over only received an average of three online deliveries a week.

The research highlighted that surprisingly, younger shoppers made far less eco-conscious decisions during lockdown than their older counterparts, perhaps the convenience of online shopping makes them far more likely to order more than one item or make more impulse purchases. Despite this, encouragingly, when asked going forward how their attitude might have changed post lockdown, the survey found 43% of millennials were more likely to consider the environmental consequences of their deliveries in the future as opposed to just 28% of 55+ year olds – and that included thinking more about the impact of more traffic on the roads, packaging and recycling consequences in buying online.

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Despite millennials favouring eco-friendly choices, new research shows they averaged 50% more online deliveries during lockdown than baby boomers

Parcel locker provider InPost has announced a partnership with South Western Railway (SWR), Europe’s largest rail commuter network, to install its automated ecommerce lockers at 40 stations across its rail network.

The first phase of the roll-out has now commenced and will see InPost deploy its collection and return lockers – which can be accessed 24/7 – at 14 stations within the Greater London region. InPost will then expand the roll-out to other major commuter hubs including Bracknell, Basingstoke and Woking.

Installing the lockers at rail stations will mean that even during the government’s Covid-19 lockdown, customers will be able to send and receive essential goods and products, contact-free, during this challenging time, strengthening the station’s role as the hub of the community.

Carrying more than 300 million passengers per year, SWR is Europe’s busiest commuter service and operates services from its Central London terminus at London Waterloo to South West London. SWR also provides suburban and regional services across Surrey, Hampshire and Dorset, as well as regional services in Devon, Somerset, Berkshire and Wiltshire.

Phase one stations:

- Raynes Park
- Barnes
- Strawberry Hill
- Mortlake
- Kew Bridge
- Chessington North
- Brentford
- Isleworth
- Tolworth
- Norbiton
- Stoneleigh
- Worcester Park
- Whitton
- Chiswick

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InPost partners with South Western Railway to offer contact-free collections and returns

Parcel locker provider InPost has rolled out its delivery and collection services to 24 Lidl stores to increase its UK footprint and allow consumers to maximise their shopping trips.

The locations include sites in London, Birmingham and Manchester and allow shoppers to collect online orders before or after their shop.

Customers can also use the lockers to send parcels, meaning they can collect and return items during their weekly shop rather than having to make two separate journeys – “trip-chaining” as it has become known.

Maximising trips in this manner is of particular importance to reduce unnecessary travel with Britain still on lockdown due to the pandemic. Lockers are also a contact-free delivery method, allowing customers to avoid human interaction and maintain social distancing.

Combining errands – and choosing parcel lockers instead of home delivery – also benefits the environment by requiring fewer journeys for both consumers and couriers, therefore reducing carbon dioxide emissions, improving air quality and lowering global warming potential by up to three times that of conventional deliveries.

Initial customer feedback on the lockers at Lidl stores has been positive, with nearly three-quarters (74%) of respondents rating the experience ‘very good’ and more than two-fifths (44%) making a purchase while collecting a parcel, confirming the trip-chaining trend.

Of those polled, 85% said using the InPost locker was the reason for their visit to Lidl, meaning that as well as introducing more consumers to the convenience of parcel lockers, the pilot has also driven greater footfall to the stores.

The scheme has also improved shopper perception of Lidl, with two-thirds of respondents rating it as more modern, understanding and innovative as a result of the partnership.

More than two-thirds (68%) of respondents saw Lidl as an ideal place for lockers, with a third discovering the store because of their trip to the locker. Looking ahead, a fifth (22%) would shop more often at Lidl, even if they weren’t using a locker.

InPost is confident it can help create more environmentally sustainable and convenient deliveries by reducing last mile single-drop courier deliveries and encouraging consumers to collect and drop off at lockers through more accessible locations.

In addition to the partnership with Lidl, InPost UK has already partnered with carriers such as Hermes, DHL Express and DX and retailers such as Boohoo, JD Group and Holland and Barrett.