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by adding 24/7 lockers to your delivery and return options

Stress-free, greener shopping experience 

of consumers say they don’t want to spend time queuing

say retailers should do more to make the returns process as easy and fuss free as possible

want a wider range of choices for delivery and returns

Long queues, missed deliveries and waiting in are unnecessary frustrations your customers could do without. Lockers allow shoppers to pick up and drop off parcels in seconds when it suits them. 

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Delivery without the drama

We install lockers where customers don't have to go out of their way - at local supermarkets, train stations or convenience stores - all available to use 24/7.

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Locations centered around daily life

The urge to 'go green' increasingly impacts purchase decisions. Lockers help your customers be more sustainable - perfect for today's savvy online shoppers. 

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Greener delivery that's more convenient

Remove stress from delivery and let your customer pick up their shopping day or night

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Collect

Rewrite returns. Let your customers skip queues and drop off parcels in seconds. 

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Return

If you're a small business, use lockers to send parcels across the UK

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Our Services 

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InPost gives us a delivery service that is open around the clock and more environmentally friendly than home delivery.

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Our customers want fast-fashion delivered with speed and convenience, and InPost’s proposition allows us to meet both of those needs.

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We are always looking for new ways to make life easier for our customers, so we're delighted to partner to offer Instant Returns.

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It's fantastic we can partner with InPost to offer such a hassle-free method of return.

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By offering parcel locker services, we drive additional spend and increased shopper satisfaction; we also attract new and lapsed customers.

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These lockers offer a convenient way for people to pick up deliveries as part of their everyday journeys and help reduce delivery vehicles.

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When people are visiting places such as their local library or leisure centre they can also collect or return their parcels.

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We have over 2000 lockers nationwide. Our biggest presence is in London, Birmingham and Manchester, where over 95% of the population are within 1 mile of an InPost Locker. 

How many lockers are in the InPost network?

We choose locker locations to fit in with day-to-day life so that customers don't have to go out of their way. They can typically be found outside supermarkets, train stations, convenience stores and petrol stations. 

Where are InPost Lockers usually?

All of our lockers are outdoors and available to use 24 hours a day, 7 days a week, 365 days of the year.

When can my customers access InPost Lockers?

Our largest locker measures 41cm x 38cm x 64cm and our weight limit is 15kg.

What are the size and weight limits of lockers?

All lockers are fully robust, with 3 CCTV cameras and LED lighting. We maintain and service the lockers regularly. The lockers are fully automated and can only be accessed via codes sent to the user directly.

Are lockers secure?

We are fully-integrated into platforms such as MetaPack, Sorted, ReBOUND, ZigZag, GFS and Consignor. To surface InPost Locker locations within your website, we can provide a Locations API, or Java application InPost Geowidget.


How do I integrate your services?

A dedicated Implementation Manager will manage the onboarding from end-to-end, including account configuration, website testing, label testing and physical testing.

Can I get help with my integration?

Have a question? Let's help you

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Let's get started

With 86% of shoppers saying that a poor returns experience puts them off shopping with a retailer again, what does it take to get returns right?

Time to rewrite returns?

Delivery and Returns that work around life

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